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CollabAI
For Practices, Clinics & Healthcare Networks
ePhysician Control Towerby CollabAI

AI That Answers Your Phones. Schedules. Verifies. Never Calls In Sick.

ePhysician replaces your front-desk phone queue with intelligent voice agents that book appointments, verify insurance, and confirm patient identity — 24 hours a day, without staff intervention.

22+ healthcare agentsPart of 100+ on Control Tower
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HIPAA-readyNo hardware requiredLive in under 10 minutes
Clinic phone reception, calendar, HIPAA shield, and stethoscope illustration in calming teal

For Practice Owners, Administrators & CMOs

Replace front-desk phone queues with ePhysician's HIPAA-compliant voice agents. 24/7 coverage. Zero hold time. No hardware. Live in 10 minutes.

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Where the front desk breaks

Why patient calls become lost appointments.

  1. 01

    Missed calls = lost revenue

    After-hours, lunch, peak periods. Every unanswered call is a patient who books somewhere else.

  2. 02

    Front-desk turnover

    Hiring, training, attrition. The phone queue is the hardest seat to keep filled — and the most expensive to lose.

  3. 03

    Insurance surprises at check-in

    Manual eligibility checks fail. Patients learn at the desk they aren't covered. Staff fields the complaint.

The numbers

What changes after you point your line at ePhysician.

24/7
Inbound call coverage
<10 min
Time to go live
Real-time
Insurance eligibility
0
Hardware required
Two products. One platform.

ePhysician runs your front desk. Control Tower powers it.

Primary product

ePhysician

ePhysician Control Tower — the voice + scheduling platform that runs your front desk 24/7.

  • 24/7 voice agent on every inbound call
  • Real-time Stedi insurance eligibility checks
  • Two-way calendar sync with eClinicalWorks / NextHealth
  • Identity verification before any PHI access
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Engine

CollabAI Platform

The HIPAA-ready agent platform underneath: identity verification, audit logging, and PHI-safe orchestration.

  • HIPAA-ready infrastructure
  • PHI access controls + audit logging
  • Encryption at rest & in transit
  • Built on Supabase
Explore the platform
The care team

Voice and scheduling agents that never call in sick.

All 4 agents
VS
Inbound Calls

Voice Scheduling Agent

Handles inbound patient calls end-to-end. Books appointments for new and existing patients, routes based on patient type, and confirms in real time.

IV
Eligibility

Insurance Verification Agent

Performs real-time insurance eligibility checks before any appointment is booked. No manual payer calls. No surprises at check-in.

I&
Security

Identity & Eligibility Agent

Verifies patient identity before any action is taken — using date of birth, name, and record matching — keeping PHI access secure.

AA
Scheduling

Appointment Availability Agent

Checks your live calendar in real time and surfaces open slots that match the patient's provider preference, appointment type, and location.

The setup

Live in under ten minutes, step by step.

Live in under 10 minutes. Describe your practice in plain English, the system selects the right voice agents, you forward your phone line. HIPAA-ready by default.

  1. 01
    Minute 1-3

    Describe your practice

    • Practice type, specialties, hours
    • Provider list + appointment types
    • EHR (eClinicalWorks / NextHealth)
  2. 02
    Minute 4-6

    Auto-configuration

    • System selects voice agent set
    • Insurance payer list configured via Stedi
    • Calendar two-way sync established
  3. 03
    Minute 7-10

    Go live

    • Forward your existing clinic number
    • Test calls with your team
    • Live with 24/7 coverage
  4. 04
    Week 2+

    Optimize

    • Review missed-call recovery metrics
    • Tune voice agent flow
    • Add network-wide white-label if multi-site
24/7
Inbound coverage
<10 min
Time to live
0
Hardware required
Works with your stack

No rip-and-replace.

  • eClinicalWorks
  • NextHealth
  • Twilio
  • Stedi
  • OpenAI
  • Sendfrid
  • SMTP
Live demo · no signup

Hear it. Real voice. Real scheduling.

ePhysician — voice agent flow: Incoming → Verify → Slot → Booked.

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Your data. Your control.
HIPAA-ready infrastructurePHI access controlsEncryption at rest & in transitAudit loggingGDPR

Frequently asked questions

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Browse the full catalog of agents from across our platform — install, remix, or submit your own.

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The engine underneath

Same engine. Tuned for HIPAA-grade voice and scheduling.

Every vertical surface above runs on the CollabAI Platform — a private agent runtime and a knowledge layer, deployed inside your tenant.

Agent Runtime

100+ agents · orchestration · audit log

Knowledge + RAG

Meetings · docs · CRM · semantic recall

Private by design

Self-hosted by default · your tenant, your keys

See the CollabAI Platform

See ePhysician answer a call. Right now.

One click. Live voice agent demo. No hardware. No signup.

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