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    CollabAI

    TourOps Control Tower — try the live tour operations demo right now.

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    For Travel & Tour Operators
    TourOps Control Towerby CollabAI

    One Control Tower for Bookings, Channels, Reviews, and Revenue.

    Bokun, GetYourGuide, Viator, Stripe, and your direct bookings — unified into one operator dashboard with AI agents that draft replies, reconcile channels, and brief your day.

    5+ tour ops agentsPart of 100+ on Control Tower
    Book a DemoTry the Live Demo
    Live in 2 weeksSelf-host or managedGDPR-ready
    Illustrated travel route winding across landmarks with passport stamps

    For Owners, Ops Managers & Sales Leads

    Stop losing bookings to slow quote turnaround. Stop juggling itineraries across email, spreadsheets, and supplier portals. Add AI agents that quote, confirm, and follow up — 24/7.

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    Where bookings leak

    The journey from inquiry to lost booking.

    1. 01

      Inquiries arrive at 11pm

      Travelers compare 4 operators. Whoever responds first usually wins. Your team sleeps. The booking goes elsewhere.

    2. 02

      Itinerary stitched across 6 systems

      Email, spreadsheets, supplier portals, WhatsApp. One missed reply breaks the trip.

    3. 03

      Supplier coordination eats ops time

      Hotels, transport, guides, restaurants. Manual confirmations, manual reconfirmations, manual changes.

    4. 04

      Double-bookings between OTAs

      Bokun, GetYourGuide, Viator and direct all sell the same slot. Conflicts surface after the guest arrives.

    The numbers

    What changes in the first month.

    <5 min
    Inquiry first-response time
    24/7
    Booking response coverage
    60%
    Less ops time per trip
    3×
    Quote-to-book conversion
    Two products. One platform.

    TourOps Control Tower runs the day. CollabAI Platform powers it.

    Primary product

    TourOps Control Tower

    TourOps Control Tower — every booking, channel, review, and trip in one operator view, with AI keeping the back-and-forth moving.

    • Operator dashboard for bookings, channels, reviews
    • Channel reconciliation across OTAs + direct
    • Agent-drafted replies on every record
    • Audit log on every supplier touch
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    Engine

    CollabAI Platform

    Built on CollabAI Platform: 24/7 agent runtime, semantic search across supplier docs and past trips, audit trail on every supplier touch.

    • 24/7 agent runtime
    • Semantic search across supplier docs + past trips
    • Self-host or managed
    • Built on Supabase
    Explore the platform
    The crew

    A roster of specialists for every leg of the trip.

    All 14 agents
    OB
    Operations

    Ops Briefing Agent

    Surfaces the day's bookings, conflicts, weather, and at-risk trips on the Today screen — your morning standup, written for you.

    RR
    Customer Experience

    Review Reply Agent

    Drafts on-brand replies to every review (Google, TripAdvisor, OTA), saved to the booking record.

    GC
    Customer Experience

    Guest Concierge Agent

    Answers guest questions via email/WhatsApp using your product, policy, and FAQ content.

    CR
    Operations

    Channel Reconciler Agent

    Scheduled scan across OTAs and direct bookings — flags double-bookings and inventory drift before guests are affected.

    BE
    Inbound Sales

    Booking Email Drafter

    Generates confirmation, cancellation, and follow-up emails from booking, customer, and product context.

    IT
    Inbound Sales

    Inquiry Triage Agent

    Reads inbound inquiries (web, email, WhatsApp), classifies trip type, drafts a personalized quote in minutes.

    The itinerary

    Two-week rollout, day by day.

    A two-week rollout for tour operators. Connect your booking platform and supplier catalog, tune the inquiry agent on past leads, go live with 24/7 quote coverage.

    1. 01
      Days 1-4

      Connect

      • API into TourPlan / Bokun / Rezdy
      • Import supplier catalog + rates
      • Wire inbound channels (email, web form, WhatsApp)
    2. 02
      Days 5-9

      Calibrate

      • Inquiry agent trained on past 6 months of leads
      • Quote templates per trip type
      • Margin + commission rules configured
    3. 03
      Days 10-12

      Pilot

      • Live with shadow mode (drafts go to sales lead first)
      • Tune tone + structure
      • Promote to auto-send for trusted templates
    4. 04
      Days 13-14

      Go live

      • 24/7 quote coverage active
      • Supplier coordination + traveler comms enabled
      • Weekly conversion + ops-time review
    <5 min
    First-response time
    24/7
    Booking response
    -60%
    Ops time per trip
    Works with your stack

    No rip-and-replace.

    BokunGetYourGuideViatorTourPlanRezdyWeTravelStripeTwilioWhatsApp BusinessSendGridGoogle CalendarGoogle ReviewsTripAdvisorOpenWeatherSlackHubSpot
    Live demo · no signup

    Click in. Real data. Real agents.

    Login as Operator, Front Desk, or Admin — instant access, seeded data.

    Try the Live DemoSee product vision
    Your data. Your control.
    GDPRRow-Level SecuritySOC 2-aligned infrastructureEncryption at rest & in transitAudit log on every actionSelf-hosted option

    Frequently asked questions

    CollabAI Agents Marketplace

    More tour ops agents in the Marketplace

    Browse the full catalog of agents from across our platform — install, remix, or submit your own.

    Guest Concierge Agent

    Featured

    Pre-trip guest communications, FAQs, and upsell suggestions tailored to each booking.

    tour-ops-aiFreeView

    Revenue Optimizer Agent

    Featured

    Yield, occupancy, and channel-mix recommendations with a rolling forecast.

    tour-ops-aiFreeView

    Channel Reconciler Agent

    Flags double-bookings and inventory mismatches across OTA channels in real time.

    tour-ops-aiFreeView

    Operations Briefing Agent

    Surfaces what matters today for a tour operator — bookings, availability gaps, guest issues — on a single Today screen.

    tour-ops-aiFreeView

    Review Reply Agent

    Drafts on-brand replies to guest reviews from any OTA channel in seconds.

    tour-ops-aiFreeView
    Browse all agents on the Marketplace
    The engine underneath

    Same engine. Tuned for itineraries, supplier ops, and 24/7 booking response.

    Every vertical surface above runs on the CollabAI Platform — a private agent runtime and a knowledge layer, deployed inside your tenant.

    Agent Runtime

    100+ agents · orchestration · audit log

    Knowledge + RAG

    Meetings · docs · CRM · semantic recall

    Private by design

    Self-hosted by default · your tenant, your keys

    See the CollabAI Platform

    See it working. Right now.

    One click. Real bookings. Real agents. No signup.

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