Frequently Asked Questions Regarding CollabAI
Check out all the FAQs regarding CollabAI. We are here to answer all your questions.
Who has access to my data?
Answer: Only you have access to your data. It’s all kept on your own servers.
How do I know how many tokens my users will get?
Answer: You can set a maximum token limit for all users and also customize the number for individual users.
Is there assistance available for agent creation?
Answer: Yes! You can consult with our AI experts to help build your custom AI solutions and Agents.
Does CollabAI have access to my data?
Answer: CollabAI is a self-hosted platform powered by OpenAI, Anthropic, and Gemini. All your data remains on your own server, and since you use your own API keys, you have full control over your data.
Can anyone contribute to CollabAI?
Answer: Yes, anyone can contribute. Simply visit this link to get started with contributing.
Do I need to share any credentials during CollabAI installation on my server?
Answer: To ensure a smooth setup and configuration process, we kindly request that you share certain credentials and information with us using Zoho Vault. This is a secure platform for sharing credentials, ensuring that we won’t be able to see them. Once the necessary setup is complete, you can withdraw access at any time. Alternatively, if you’re technically inclined, we can provide guidance so you can follow the instructions and perform the necessary setups yourself.
Will I get support from the CollabAI team?
Answer: You will receive support from the CollabAI team. Here’s what you can expect:
1. You’ll receive updates for stable released versions only. Beta or experimental features are excluded unless agreed upon by both parties.
2. Any bugs resulting from software updates will be fixed within 15 business days. Critical bugs will be prioritized based on severity.
3. Updates are provided for one year. After this period, additional costs may apply for further updates, subject to a new agreement.
Why should I invest in CollabAI?
Answer: You just need to make one initial investment, and enjoy the long-term benefits for life! This initial investment will ensure your data privacy, a personalized customization experience
What if I want to pause the Project?
Answer: You can pause the project setup at any time. If you decide not to continue with our services, we will refund the amount. However, if you choose to resume later, please note that the resumption of work may not be immediate. We will inform you of the new deadline for setup completion once work resumes.
